From where do you ship your products?
- All products are shipped directly from our office in Sydney


How long does the delivery take?
- On an average, it takes between 2 to 5 days for the items to be delivered.
- Currently we're only catering for the Australian public using Australia Post as our courier.  
  Delivery times are sourced from Australia Post, subject to service availability in your area.
  Please visit the Australia Post website for more information


Are you 100% Australian owned?
- Yes, yes and YES!


On the payment options, what does it mean by offline payment?
- Offline payment is selected if you want to pay via bank transfer.
  You can still proceed with the normal checkout process if you choose this option. 
- Our banking details can be seen on the "About Us" section


Do you cater for a local pickup?
- Unfortunately we don't have a pickup facility for now. However feel free to contact us to discuss other options.


Is your shop open on weekends?
- Our online shop is open 24 hours a day, 7 days a week. You can even contact us on weekends.